Assess organizational staff training on patient engagement and communication to foster cultural competence.

The paper will be about Aetna organization -https://www.aetna.com/4 pages , apa format . Follow layout below .Patient engagement activities and communication strategiesa) Critique the organization’s translation and interpretation services that may be available to non-English-speaking patients. In other words, doesthe organization provide such services? How many different languages are supported? How might the organization communicate with a speakerof a language that is not supported? Be sure to provide evidence that supports your claims.b) Analyze the extent to which educational resources and materials are available in languages other than English. Be sure to provide specificexamples.c) Assess organizational staff training on patient engagement and communications for its potential to foster cultural competence. Be sure to provideevidence to support your claims.d) Identify gaps or deficiencies that may exist in the organization’s patient engagement and communications strategies, and provide evidence tosupport your claims. If you feel there are none, be sure to explain your reasoning.II. Health promotion and disease prevention and management strategiesa) Assess the organization on its efforts to promote healthy living by examining programs (e.g., fitness classes, blood pressure clinics, first aidtraining, nutrition education, etc.) that it may offer to patients. Be sure to provide evidence to support your claims.b) How appropriate are the organization’s disease prevention and management programs and services (such as discharge planning, home healthservices, vaccination services, etc.) for addressing factors that determine population health status? Be sure to provide evidence to support yourclaims.c) Assess non-programmatic services (such as transportation, on-site child care, etc.) that may be offered by the organization for their impact onfactors that determine population health status.d) Identify gaps or deficiencies that may exist in the organization’s health promotion and disease prevention and management efforts, and provideevidence to support your claims. If you feel there are none, be sure to explain your reasoning.

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